I found my next job!
It is described in this great leadership/management book called, The Dream Manager by Matthew Kelly. Kelly, a coach/motivational
speaker/consultant provides a turn-around story of a fictitious janitorial
company in mid-America. The problem at
the company is that the turnover rate of employees for this 400+ staff is about
400% annually! One of the managers who
works directly for the owner comes up with an idea to curb the problem, let’s
do a survey! So they do, what they find
as the number #1 issue from the employees is their need for transportation to
get to work and back home. When he
convinces the boss to expend the monies to do so, they see a huge reduction in
staff departures. After this windfall in
savings (not having to re-train staff, hire new ones, etc.), the manager has a
second response from their surveys…. they have other things they want, not
necessarily more money, but desires like a home, car, vacation, education for
their kids…. i.e., dreams. After some
thinking, he suggests to his boss, let’s hire a “dream manager” someone who can
assist staff in financial planning and helping people to dream, using their
work as a starting point for something else.
Of course what happens after they hire the dream manager is the absolute
transformation of a company! And so it
goes. There are many more details of how
it happens with the dream manager, but the author is using the story as a means
to say, we all should be having dream and all managers have a responsibility to
help employees to dream… what a great
story! I can see why Mr. Kelly is
successful. He lays out a process that
people should be engaging for the twelve areas of their life: Physical,
Emotional, Intellectual, Spiritual, Psychological, Material, Professional,
Financial, Creative, Adventure, Legacy, and Character. His model is very similar to the model I use
as a life coach. I would strongly
encourage anyone at all to study this book.
It is a really quick read. I
finished it while lying on the boat this afternoon. Thanks to the person who suggested I read it
from BCC. I will be using it with my
AnBryce students and other NYU students this year.
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